FAQ:

1. Account Overview

2. My Orders

3. Modifying Billing / Delivery Addresses

4. Modifying Passwords or Email Addresses

5. Customer Account Features

6. Lost Password

 

 

 

 Contact us:

 Email: hello@eternaldelight.co.nz

 

 

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1. Account Overview

My Account

“My Account” allows you to:

  • edit your details
  • manage your address book
  • modify your password
  • have an overview of all orders and products 

2. My Orders

“Orders” allows you to view all previous orders placed. You are able to follow the progress of all your orders and call upon their respective details.

3. Modifying Billing / Delivery Addresses

Your billing and delivery address can be modified under “My Account”.

Please note that your billing and delivery addresses cannot be modified under “My Account” once an order has been completed. In order to do so, we kindly ask you Contact Us.

4. Modifying Passwords or Email Addresses

You have the option of modifying your email address and password under “My Account”. To modify your email address, simply edit your personal information in your account overview. Your password can be modified by clicking on “My Account” followed by clicking on the “edit your password”.

Please send an email to hello@eternaldelight.co.nz if you require any further assistance.

5. Customer Account Features

Wish List

You have the option of creating wish lists in your customer account. Use these wish lists as a memo for future purchases or make them public by sharing the desired wish list via email. To do so go to “My Wish List” and click on the “Edit” button. Check the “Share wish list” option and click “save”. Once these steps are completed you are able to share the link publicly. 
The wish list can be modified or deleted at any time. Several wish lists can be created at any one time. 

1. Lost Password

Please send an email to hello@eternaldelight.co.nz and we will send you an email with steps on how to create a new password..

Secure Shopping

Data Protection

Secure Payment using SSL Encryption Technology

Payment Methods

Payment Options

✓ Cash in Advance

Eternal Delight

Delivery Cost

Within New Zealand

up to 1kg Delivery: NZ$5.99

up to 2kg Delivery: NZ$6.99

Spend NZ$169.99 FREE Delivery (excl. Rural)

To Australia

up to 1kg Air Mail: NZ$7.99

Internationally

up to 0.5kg Air Mail: NZ$9.99

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